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home warranty insurance company

He arrived on May 30. Torine said he paid his $100 deductible, and the repairman diagnosed the problem and called Sears to explain what parts would be needed before he left Torine's home. But subsequent calls to the warranty company for updates were troubling. Some representatives apologized, others promised he would get a call back in a day. Still others suggested he find his own repair service, and one even said there was no record of the parts order, he said. Throughout, no one reached out to Torine to give him an update, he said.

Posted by Anonymous at 3:19PM | (5 comments)

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Every household in America contains someone who doesn't need to be hot or cold. If we charged the home warranty company more than $25 $50 in addition to what the customer paid, if we were lucky enough to collect the service fee, we would be threatened by the home warranty company, as all these calls were averaged and the total cost per call average had to stay below $200, or we were gone. The lower the cost average, the higher the call volume. High volume and low dollars does not make for a satisfactory business. The real customer is the home warranty company. Also, the reason the turnaround time on parts is so long, is that if we supplied the parts, we could not charge The warranty company any more than if than if we didn't supply it. Therefore, we would just let purchasing send the parts from wherever they chose, without overnight shipping. We tried offering the service to customers of picking up the parts locally for extra $ but that is a no no and just made everyone angry. So, everyone just had to wait. There was little or no more money coming from the repair after the service fee is collected from the customer. You might ask why we worked for them.

Posted by Anonymous at 3:19PM | (4 comments)

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5/16 I called, requested a full refund and then was told I could use my own company and that I would be refunded the $100 I had paid for their service call. 5/21I sent them invoices. I called several times to check on everything, never received a callback. 6/1 I emailed and received an email back that Jacob had the paperwork and I would know by the end of the week and that the refund check can take 14 to 21 days to be sent. Many people tend to think that the only thing they need is a home insurance policy. They don't think about what insurance does and does not cover. Most insurance policies only cover issues relating to damage to the home. Those living in the Midwest often experience harsh winters that can cause pipes to freeze and bust inside the walls. An insurance company will pay for a repairman to come to the house and fix the problem without thinking about the other factors of the case. A broken pipe can cause water damage to the walls, lead to mold developing on the carpets and cause additional damage. A home warranty policy can cover the cost of all repairs needed on the home.

Posted by Anonymous at 3:19PM | (2 comments)